Frequently Asked Questions (FAQ) for B2B Procurement
Detailed technical and commercial answers tailored for medical supply importers, tender authorities, and hospital procurement departments.
Q
What steel grade is used in your Tischler and Burke Biopsy Punch Forceps?
Our surgical biopsy punch forceps are forged using high-grade German AISI 420 martensitic stainless steel for the cutting jaws, achieving a Rockwell hardness of HRC 48-52 after heat treatment. The tubular and solid shanks utilize AISI 304 or 316L surgical steel to provide optimum flexibility, tensile strength, and high resistance to repetitive autoclaving.
Q
Are your biopsy forceps CE marked and registered for export to the US and EU?
Yes. Fizza Surgical International is an ISO 13485:2016 certified medical device manufacturer. Our products bear the CE Mark under EU Medical Device Regulations (MDR) Class I/Class IIa guidelines, are registered in the European EUDAMED database, and hold US FDA Establishment Registration Number 3019842214. We export routinely to over 50 countries across Europe, North America, the Middle East, and Asia-Pacific.
Q
What is the Minimum Order Quantity (MOQ) for custom OEM private labeling?
Our baseline OEM manufacturing Minimum Order Quantity is 300 units per specification. For custom private labeling, we offer high-precision fiber laser etching of product codes, lot numbers, barcodes, and company brand logos directly onto the forcep handle or shaft at zero additional setup charge for qualifying volumes.
Q
What is the difference between Tischler and Baby Tischler biopsy forceps?
The primary difference lies in the jaw bite dimensions. The standard Tischler biopsy punch features a jaw bite size of approximately 7.0mm x 3.0mm x 1.5mm, ideal for standard cervical sampling during colposcopy. The Baby Tischler features a reduced bite size of 4.5mm x 3.0mm x 1.5mm, engineered to obtain sufficient tissue samples while minimizing trauma and bleeding in sensitive or narrow cervical canals.
Q
How do you guarantee that forceps jaws do not tear tissue during biopsies?
Tissue tearing occurs when opposing jaw cups exhibit axial misalignment or micro-burrs along the cutting perimeter. At Fizza Surgical, each forcep jaw is micro-milled using multi-axis CNC machines and hand-fitted by master instrument craftsmen. Every single unit undergoes a rigorous pre-shipment tissue paper shear test to ensure complete 360-degree clean bite closure without pinching or pulling.
Q
What is your standard production lead time and global shipping timeframe?
For standard inventory orders, dispatch occurs within 5 working days. For OEM or custom manufacturing runs, standard production times range between 10 to 20 working days depending on order volume. Expedited global air freight via DHL, FedEx, or specialized medical freight forwarders delivers shipments worldwide within 3 to 7 transit days.
Q
What warranty and replacement terms do you offer to medical supply buyers?
We provide a 3-year manufacturing warranty on all German Quality Instrument Sets against material defects, joint looseness, or cracking. Furthermore, under our customer satisfaction guarantee, any product found to possess manufacturing non-conformity is eligible for full replacement within 14 days of receipt.
Q
Do you manufacture flexible or optical punch biopsy forceps for urological cystoscopes?
Yes. In addition to rigid gynecological punch forceps, we manufacture optical manual stainless steel punch and grasping forceps designed for urology cystoscopes, ureteroscopes, and flexible endoscopes. These instruments feature micro-shaft diameters (3Fr to 5Fr) with flexible coiled stainless steel sheaths engineered for smooth passage through endoscopic working channels.
